Booking/Scheduling Portals
Customer-facing scheduling that syncs with your operations
The problem
Without customer-facing tools, your team is the bottleneck for every client interaction. Customers wait for responses that a portal could deliver instantly.
Your team is the bottleneck for every customer interaction
Customers get instant access to their information through branded portals
The solution
We build a custom booking/scheduling portals system tailored to your specific workflows, tools, and team. Not a generic template, a system built for how your business actually operates.
- Identify what customers need to do without contacting your team
- Design user flows that are simple and require minimal guidance
- Build with your branding, security requirements, and integrations
- Launch with customer communication and feedback channels
Expected results
Workflow that previously required 3 tools now needs 1
Custom reporting tailored to your specific KPIs
User adoption rates high because it fits how your team actually works
Industries that benefit
How we'd approach this
This is typically a Build a Custom Tool engagement (4-12 weeks).
Purpose-built tools with user interfaces designed for your specific needs. When off-the-shelf software doesn't fit, we build what does.
Best for: Teams who need something that doesn't exist off-the-shelf, or need to connect multiple systems into one unified tool.
What's included
- Custom application deployed and hosted
- User interface tailored to your workflows
- Database and backend infrastructure
- Admin controls and user management
- Full documentation
- Team training
- 90 days of support
FAQ
4-12 weeks. We'll give you an exact timeline after our discovery call where we assess your specific situation.
Almost always yes. We integrate with most modern business tools including CRMs, email platforms, project management tools, accounting software, and more. If you have a specific tool, just ask.
That's the point. We build for your specific process, not a generic template. Unique processes are what we do best.
90 days of dedicated support is included. We monitor for issues, fix bugs, and help with optimization during this period.
We start by measuring your current process: how long it takes, how many steps, where the bottlenecks are. After implementation, we measure again. Most clients see results within the first week.
Absolutely. Many clients start with a focused implementation and expand as they see results. We design with future growth in mind.
You might also need
Appointment Booking Systems
Self-service booking that syncs with your calendar and workflows
Learn more →Self-Service Portals
Let customers help themselves with automated self-service tools
Learn more →Client Portals
Branded portals where customers can access their information
Learn more →Related solutions
See how Custom Apps works for specific industries.